A Winter Day Keeping Chicago’s Western Suburbs Warm

Morning Briefing – 6:30 AM

The winter chill bites hard as I pull into our facility at Riley Heating & Cooling. After grabbing my diagnostic equipment, I review today’s schedule with our dispatch team. We’ve got three urgent calls in Melrose Park and a scheduled furnace replacement in Oak Park.

First Call – 7:30 AM

My first stop is a home in Elmwood Park where an elderly couple’s heating system stopped working overnight. After a thorough inspection, I identify a failed ignitor – a common issue during these harsh Illinois winters. Within an hour, they’re back to feeling cozy.

Mid-Morning Service – 9:45 AM

Heading to River Forest for a routine maintenance check. These preventative services are crucial for avoiding emergency breakdowns. I clean the system, replace the filter, and ensure all components are functioning optimally.

Major Installation – 11:30 AM

The afternoon’s big project awaits in Oak Park – a complete furnace replacement. The homeowners opted for an energy-efficient model that will serve them well through many winters to come. My team and I spend several hours ensuring everything is perfectly installed.

Daily Tasks Include:

• System diagnostics and repairs
• Furnace installations
• Maintenance checks
• Customer education
• Emergency service calls

Late Afternoon – 4:00 PM

Just as I’m wrapping up paperwork, an emergency call comes in from Forest Park. A family’s heater has completely shut down, and with temperatures dropping below freezing, this becomes our priority. It’s these moments that remind me why our work is so essential to our community.

Every day brings new challenges and opportunities to help our neighbors stay warm and comfortable. Whether I’m in Elmhurst or Melrose Park, each service call is an opportunity to demonstrate why Riley Heating & Cooling has become a trusted name in Chicago’s western suburbs.